Vinted Shoppers Share Anger Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
